Education and Training Websites

On-site customer service training for service representatives.

Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.

Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.

Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.

Specializes in researching, preparing and delivering training programs

A retail consulting firm specializing in retail selling skills and customer service skills.

The CERES model places employees at the center of customer relations within the company

Video-based training program to inspire positive attitudes in front-line customer service employees.

Training and consulting solutions for customer service, sales, and management related issues.

Customer service audit specialists.

Solutions to help increase employee morale and give better customer service through communication and corporate culture.

Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and contacts.

Provides services focused on the telephony industry. Profile, events and contact information.

Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.

Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia)

Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.

Customer service and retention training and measurement. Includes testimonials and services.

Provides customer service videos and training programs. Includes online ordering and contacts.

Skill-based training programs designed to change behavior and improve customer contact skills and related performance.

Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.

Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.

Customer service and sales strategy evaluating, developing, training and monitoring.

Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile.

Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts.

Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing.

Customer care training program for managers.

International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download.

Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California.

Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics.

Speaks on customer service topics including managing, hiring and training. Audio, video and books available.

Keynotes, web based training and seminars designed with an emphasis on customer service improvement.

Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups.

Provides industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations.

Offers customer service and sales skill training programs. Events calendar, and newsletter.

Provides online customer service training for employees and managers to increase profits and improve business.

Training and consulting company offers performance improvement and continuining education programs.

Principle-based presentations on customer service. Contains profile, topics details, interview and client list. Akron, Ohio.

Offers customer service training programes. Profile and courses.

Customer service training and consultancy.